Privacy Policy

1. Introduction

Welcome to Trustfeedback. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect and process the following types of information:

• Identity Data: Name, email address, and business information
• Review Data: Reviews you write, ratings you provide, and feedback you submit
• Technical Data: IP address, browser type, device information, and usage data
• Communication Data: Messages you send through our platform and customer support interactions

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our review platform services
• To verify the authenticity of reviews and prevent fraud
• To communicate with you about your account and our services
• To improve our platform and develop new features
• To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Businesses: Your public reviews are visible to the businesses you review
• Service Providers: Third-party services that help us operate our platform
• Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to delete your data in certain circumstances
• The right to object to processing of your data
• The right to data portability

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Reviews may be retained to maintain the integrity of our platform.

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. For more information, please see our Cookie Policy.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@trustfeedback.com.